We will show how collaboration between crisis providers, police, fire, the VA, and clinics providing outpatient and support services can produce better outcomes for community members in crisis. We will discuss the attributes of a successful collaboration committee including the results and statistics you can expect from meaningful collaboration. We will review the data being collected, analyzed, shared and measured. Participants will leave this workshop with a plan to build or enhance their current collaboration efforts. Enhancing collaboration by breaking down silos, capturing and tracking data, and measuring success can help participants turn “lip service collaboration” into “life saving collaboration”.


Larry Villano

Larry Villano, LPC, LISAC is the Vice President of Crisis and Prevention Services at TERROS, Inc. He has been in the behavioral health field for 14 years and has worked both on the for profit and not for profit sides. He holds masters degrees from both Indiana University and the University of Phoenix. Larry has worked at both the managed care and direct care provider level.

Maria Maloney

Maria Maloney, Crisis Response Supervisor, Phoenix Fire Dept.

David Klein

David Klein, Suicide Prevention Coordinator, VA Medical Center

Patti Ritchie-Williams

Patti Ritchie-Williams, BSW is the Director, Network Management and Operations Responsible at the Crisis Response Network. Patti has worked in social services for over 16 years in a variety of capacities within the child welfare and behavioral health arenas utilizing strength-based client centered approaches to empower and promote increased self-sufficiencies, skill development, and quality of life for those she serves. Areas of expertise include: Domestic Violence, Child Welfare, Independent Living Skill Development and Education, Program Development, Training, Monitoring and Evaluation, Behavioral Health, Collaboration.

Nick Margiotta